inyourroots® Terms of Service

• "We", "us", "our": inyourroots®.
• "User" / "you": anyone who accesses or uses the Services.
• "Account": the profile you create to access certain features.
• "Content": text, images, audio, video, data, messages, or other material posted, submitted, or shared through the Services.
• "Strengths Discovery": onboarding questions, prompts, and activities used to build your strengths profile and generate recommendations and matches.

The Services are for people aged 16 or over.

If you are 16 or 17, you can use the Services, but we apply extra safeguards designed to help keep things safe (for example, clearer reporting routes and added checks in some areas).

If you are under 16, please do not use the Services.

You may need an Account to access certain features.

You agree to:

1. Provide information that is accurate and up to date.
2. Keep your login details secure.
3. Let us know as soon as possible if you think your Account has been accessed without permission.

You are responsible for activity that happens through your Account.

Please use the Services lawfully and respectfully.

Please do not:

1. Impersonate someone else or misrepresent who you are.
2. Upload, post, transmit, or store Content that is unlawful, fraudulent, defamatory, abusive, hateful, discriminatory, harassing, violent, sexually explicit, or otherwise harmful.
3. Upload or transmit malware, viruses, or other harmful code.
4. Attempt to gain unauthorized access to the Services, other Accounts, or any computer systems.
5. Use automated means to scrape, copy, or access the Services without our written permission.
6. Use the Services to advertise or promote third-party products or services without our permission.

We may remove Content, suspend features, or restrict Accounts where needed to keep the Services safe or if these Terms are breached.

You keep ownership of the Content you submit. To run the Services, you grant us a worldwide, royalty-free licence to host, store, reproduce, display, and share your Content only as needed to operate, maintain, and improve the Services.

This does not mean we own your Content. It allows us to show it back to you and run the platform.

You promise that:

• You have the rights needed to submit the Content.
• Your Content does not infringe someone else's rights.

If you share feedback (for example, suggestions or ideas), you agree we can use it to improve inyourroots® without paying you. This helps us keep building and improving the platform.

All intellectual property rights in the Services (including branding, text, graphics, logos, software, databases, and underlying systems) are owned by or licensed to us.

You may use the Services for personal use and, where relevant, for your organization's internal use if you are using employer features.

You must not copy, reproduce, distribute, sell, reverse-engineer, or exploit any part of the Services unless we have given written permission. Some employer features may have additional terms shown at the point of use.

Keeping young people safe matters to us.

Our safeguarding policy forms part of these Terms and explains how we handle concerns. You can review it athttps://inyourroots.com/safeguarding-policy/.

How to report concerns

If you see something worrying, unsafe, or inappropriate, report it as soon as possible by emailingsupport@inyourroots.com.

Some parts of the Services use automated tools (including AI) to generate results or recommendations. We work hard to make outputs helpful, fair, and explainable, but we cannot guarantee every output is accurate, complete, or right for your situation. Use your judgement and, where helpful, talk with a trusted adult, educator, or professional.

The Services may link to third-party websites or services. We do not control them and are not responsible for their content or practices. If you choose to access them, you do so at your own risk.

The Services are provided "as is" and "as available." To the fullest extent permitted by law, we exclude implied warranties and conditions.

To the fullest extent permitted by law, we are not liable for losses that result from your use of (or inability to use) the Services.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.

If you breach these Terms or misuse the Services and that causes us loss or a claim from someone else, you agree to cover our reasonable costs and losses (including legal fees).

We may suspend or end your access to the Services if:

• You breach these Terms.
• We need to do so for legal or regulatory reasons.
• We need to protect the safety or integrity of the Services.

If access ends, your right to use the Services stops immediately. Sections that should logically continue (such as intellectual property and liability sections) remain in effect.

We may update these Terms from time to time.

How we notify you

We will post updated Terms on the website and change the Last Updated date. If changes are significant, we will take reasonable steps to let you know (for example, by email or a clear notice on the site). If you continue using the Services after updates, you agree to the updated Terms.

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over disputes relating to these Terms.

Questions, support requests, and safeguarding reports can be sent tosupport@inyourroots.com.